Frequently Asked Questions
Everything you need to know about your PIVOT CASE experience.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location but generally range from 10 to 21 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it in its original packaging for a full refund or exchange.
Do your cases support wireless charging?
Yes, all PIVOT CASE products are engineered with high-quality materials that are fully compatible with Qi-standard wireless chargers and MagSafe accessories.
How can I track my order?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your cases drop-tested?
Absolutely. Our cases undergo rigorous military-grade drop testing to ensure your device remains protected against accidental falls, bumps, and scratches.